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Southwest Crisis Center: Child Advocacy Center Program Manager
Starting Salary Range: $62,000-$65,000, 100% company paid employee health/vision/dental insurance, and generous paid time off
Hours: Monday-Friday 8 am – 4:30 pm, with occasional evening/weekend hours
Reports to: Executive Director, Southwest Crisis Center
Position Available: May 1 or as soon as possible.
This position is responsible for overall management and development of the Southwest Minnesota Child Advocacy Center (CAC), a new initiative in Nobles County. This person will collaborate with the Southwest Crisis Center Executive Director, CAC multidisciplinary team members and advisory council, future board of directors and the Minnesota Children’s Alliance to develop, from the ground-up, a fully operational regional CAC within 3-5 years. This position is currently housed with the Southwest Crisis Center, however, this may change as the CAC develops. We are seeking a dynamic, committed individual with experience in program development, a passion for working with children and families, and excellent communication and coordination skills. This position is grant-funded with a strong possibility of continued funding.
Southwest Crisis Center website
Learn more about the Southwest Crisis Center in Worthington, MN.
Multidisciplinary Team Coordination & Training (25%)
- Develop and coordinate a multidisciplinary team (MDT) approach to child abuse investigations that include members from the following disciplines: medical, child protection, law enforcement, prosecution, mental health, and victim advocates.
- Initiate and maintain interagency communication and networking with MDT members regarding child abuse and the role of the CAC. Training provided.
- Work with SWCC Executive Director to coordinate and plan trainings for CAC staff, multidisciplinary team members, first responders, advocacy staff, and advisory council members on child abuse response and awareness.
- Provide a space for interagency problem solving and planning in the area of child abuse.
Forensic Interviewing & Services (40%)
- In collaboration with law enforcement and child protective services, conduct forensic interviews in suspected abuse and/or neglect cases. Training provided.
- Engage in continuous quality improvement by seeking out feedback from colleagues and referring agencies, participants, attending mandated in-services, and by participating in regular peer review sessions.
- Provide after-hours consultation, as needed, on a limited basis.
- Work with SWCC Executive Director and SWCC advocacy staff to provide advocacy for children and adolescents regarding alleged maltreatment and/or witnessing violent crimes using a professional, trauma-informed approach.
- Prepare for and provide expert testimony in cases that may or may not be directly related to forensic interviews or family advocacy cases. Training provided.
- Support the coordination and scheduling of interviews, organize and track intake data, telephone reception, document creation and revision, and all other duties as requested by the Executive Director.
Program Development (35%)
- Promote a child first philosophy through actions and positive communication with all participants, families, professionals, visitors, staff, MDT members, and others.
- Establish and promote a facility that has a home-like atmosphere in which cases of child sexual abuse and other child abuse may be handled in the least traumatic environment for children and families.
- Develop and implement policies, procedures, and protocols under the direction of the CAC Advisory Committee and SWCC Executive Director.
- Maintain and abide by all confidentiality practices as adopted by the CAC and SWCC as they impact your work.
- Continually expand knowledge through professional training, reading research, and actively participating in a variety of professional development activities.
- Represent the Center’s purpose, goals and program through public presentations, educational programs; prevention programs; community networking; and networking with other Child Advocacy Centers.
- Bachelor’s Degree in Social Work, Counseling, Criminal Justice, Public Administration or a related field and 3-5 years of experience working with children and families. Master’s Degree preferred.
- Experience working with victimized children and families.
- Experience with managing and leading multidisciplinary teams, including the ability to proactively address and solve issues that arise during team meetings.
- Experience with program development and short and long-range planning, experience working for a non-profit organization.
- Ability to work with a diverse group of Advisory Council members and take direction.
- Strong communication skills, sensitivity to the needs of families, and strong ability to connect with others.
- No criminal convictions of child abuse or violent crimes.
- Experience in crisis intervention, sexual abuse, child development, the criminal justice system, medical social work or related areas.
- Prior experience working with Advisory Council and/or Board of Directors.
- Public relations, community development experience is extremely desirable.
- Ability to speak Spanish or a second language in addition to English.
- We welcome candidates from diverse backgrounds.
Send resume, SWCC application (found on our website), cover letter, and 3-5 professional references to:
Southwest Crisis Center
Attention: Sara Wahl
PO Box 111
Worthington, MN 56187
via email to email@example.com
First Witness Child Advocacy Center: Operations Administrator
Starting Salary Range: Starting wage is $14-$16/hour commensurate with experience plus a full benefits package.
Reports to: Operations Director
To apply: Please submit resume’ and cover letter and professional references to Tracie Clanaugh at firstname.lastname@example.org
General Description First Witness Child Advocacy Center is built upon our large multidisciplinary team of professionals (law enforcement, social workers, doctors, therapists, advocates, prosecutors, and public defender’s office). Our dedicated team members work together to investigate child abuse and coordinate needed services for families. We provide forensically sound interviews for children, adolescents, and vulnerable adults who have reported sexual abuse, physical abuse, witnessed violence, or who may have been otherwise victimized. Our interviews provide a safe and comfortable space for victims to talk about the abuse in one video recorded interview by a trained professional. The report of abuse is not the end, but rather the beginning. First Witness offers in-depth advocacy and counseling for children and families that promote strength, hope, healing, and resiliency.
The Operations Administrator will provide a variety of clerical, customer service, and community outreach support to ensure the efficient operation of the agency’s programs and mission. The position requires a detail-oriented individual who can work well in a team as well as work independently in a fast-paced environment. The Operations Administrator must always be able to present a professional image while working with a variety of people from diverse backgrounds. Interest and desire to become an impactful professional is required. The Operations Administrator must be able to provide assistance or coverage for programming as needed.
View job listing on website
Learn more about First Witness Child Advocacy Center
- Provide assistance and implementation of events, appeal campaigns and other fundraising communications and strategies.
- Record donations on an ongoing basis in the donor database, generate acknowledgments and thank you letters. Design and run reports and assist with database maintenance.
- Assist with First Witness social media including event outreach and visibility strategies. Manage the First Witness website.
- Assist Operations Director in all aspects of First Witness national training program including registration and invoicing, preparation of training materials, and logistics including food.
- Assist with the First Witness Stand Against Child Abuse annual conference including marketing, registration and event logistics.
- Provide bookkeeping support including tracking invoices, making bank deposits, working closely with the finance department.
- Assist in grant research and tracking.
- Perform administrative duties as needed including filing, copying, sorting, office supply ordering, and mailing.
- Manage vendor relations and oversee service calls for maintenance of office equipment including postage machine, copier, and fax. Maintain equipment and assist with troubleshooting when issues arise.
- Generate reports from databases.
- Work closely with Executive Director to communicate and organize the Board of Directors.
- Attend networking events with First Witness staff to increase professional network, refine and enhance First Witness outreach and capacity.
- Answer phones and assist with scheduling child interviews according to ChildFirst© forensic interviewing guidelines.
- Other duties as assigned.
- Support a positive environment for families, team members and all others who enter First Witness
- Build positive community collaborations
- Participate in training as appropriate
- Participate in staff meetings, team meetings, and occasional board meetings
- Other duties as assigned.
Knowledge, skills, and abilities
- An understanding of and belief in, the mission of First Witness Child Advocacy Center.
- Excellent written and verbal communication skills and knowledge of communication principles and practices.
- Proficient in the use of various MS Office programs, including Word, Excel and Outlook, and the ability to use various databases and web-based systems such as KIndful CRM.
- Knowledge and experience with data entry systems and reporting.
- Experience with event and project planning.
- Knowledge of social media tools: Facebook, Instagram, Twitter, etc.
- Knowledge of WordPress website management or a willingness to learn.
- Ability to prioritize, multi-task and follow through with minimal direction.
- Ability to concentrate in a fast-paced office environment and respond to frequent interruptions throughout the workday.
- Attention to detail, project management skills, and being highly organized.
- Flexibility in varied job assignments.
- Willingness to pitch in when/where needed.
- Upbeat, positive attitude and willingness to support other team members.
- Ability to work with compassion and patience in an environment that serves children and families.
- Two years of post-secondary education is desired. Related certifications or relevant experiences
- Maintain dexterity, vision, and coordination – sufficient to perform essential functions.
- Ability to sit for extended periods for 6-8 hours.
- Requires the ability to be mobile (including, but not limited to walking, bending, reaching, lifting boxes, etc.).