CalTrin | Cultural Competence

Training Overview

Develop an understanding of inclusive language, learn to recognize and avoid microaggressions, and build intercultural competency skills. Explore the impact of microaggressions and how to prevent them, then focus on intercultural skills like understanding cultural norms, identifying personal biases, and practicing effective communication across diverse backgrounds.

Learning Objectives

  • Build awareness of how your own cultural background, values, and experiences shape the way you see and interact with others.
  • Adopt an open and curious attitude by practicing growth mindset, empathy, and respect when engaging across cultural differences.
  • Increase knowledge of cultural values, communication styles, and workplace norms to better understand how people from different cultures work and make decisions.
  • Strengthen insive skills such as active listening, perspective‑taking, flexing communication styles, and responding constructively to microaggressions

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